Freight claims can be challenging, and a solid understanding of the fundamentals is just the first step. In this CCPAC Virtual Workshop, you’ll have the opportunity to learn from experienced and certified Cargo Claim Professionals (CCPs) who have spent years navigating the complex issues and challenges associated with cargo claims. Drawing on their industry expertise, our panelists will share advanced claim handling strategies and best practices for investigating, documenting, and resolving freight claims more effectively and efficiently.

Topics will include:

• Shipper challenges in loss prevention
• Root causes behind the most common cargo claims
• Refrigerated and temperature-controlled cargo risks
• Measuring cargo claim performance
• How technology is changing investigations and claim resolution

Moderator: