The Transportation & Logistics Council
Dedicated to serving the interests of the shipping community
Upcoming virtual workshops
New Virtual Workshops for 2026
Will be after the Annual Conference in March
See below for past workshop videos available for purchase
A Virtual Handout is included with each
The Transportation Cold Chain and Freight Claims
This Virtual Workshop will focus on freight claims involving refrigerated, frozen & temperature-controlled shipments – fresh foods & vegetables, meat, dairy, manufactured or processed food and related products, materials & components. Some of the typical issues involved in the processing, negotiations and litigation to be covered by this experienced panel are:
- Equipment – loading procedures, precooling, settings, continuous, in-transit breakdown
- Reefer downloads – reading and understanding
- Shipper recording devices – conflict with reefer downloads
- Reefer units – calibration, maintenance & repair history
- Temperature records – processing & storage facilities, inbound shipments
- Testing – pulp temperatures, sampling
- BOL’s – description, temp requirements, seal numbers
- Shipper/ carrier load and unload issues, SL&C, rejection for missing or broken seals
- Salvage – labeling, product liability, brands/trademark issues
- Federal & state regulations
International Trade and Logistics – What You Need to know NOW
For months we have seen the “Trump Tariffs” on imports from our North American and other trading partners around the world being announced, withdrawn and reinstated – causing massive confusion and uncertainty.
The ultimate outcome is still uncertain; however, this panel of experts will tell us what they foresee will be the impact on logistics based upon recent developments. The panel will suggest steps that you can take NOW to minimize adverse impact on importers, manufacturers and transportation service providers.
TRANSPORTATION INSURANCE AVOIDING SURPRISES
Most motor carriers, brokers, 3PLs – and many shippers – carry insurance against freight loss or damage. Usually these cover foreseeable risks, but often, when things “actually happen”, claims are declined or not fully paid because of deductibles, exceptions, exclusions and limitations in the policies. Many purchasers of transportation and logistics services have “vetting” procedures or contracts that include requirements for insurance coverage – typically a “Certificate” of insurance. Unfortunately, these certificates don’t really tell you what the actual policies say. This team of experienced professionals will describe what typical insurance products do and do not cover, subjects like contingent liability, contractual assumption of liability, indemnity obligations, and tell you about common “traps and pitfalls” to look for to avoid surprises.
FREIGHT CLAIMS: BACK TO THE BASICS
This team of Certified Claims Professionals will provide practical advice for anyone who deals with claims for loss and damage. The Virtual Workshop is designed to provide a broad overview of the claims process. This is a unique opportunity to see a panel of freight claims experts discussing many of the topics that are found in the landmark text, Freight Claims in Plain English (4th Ed.). Topics will include: Freight claims fundamentals; What is a freight claim; The Carmack Amendment; Burden of proof; Concealed damage; Preparation and filing of claims; Who to file against; Invoice value or manufacturers cost; Claim Investigation and timelines; Carrier’s claim defenses; Transportation Arbitration Board.
Navigating the New NMFC Changes & Density-Based Pricing
This is an essential Virtual Workshop designed for shippers, brokers, logistics professionals, freight handlers, and supply chain stakeholders to unpack the latest changes to the National Motor Freight Classification (NMFC) system and understand how density-based pricing is reshaping the landscape of LTL (less-than-truckload) shipping.
In this session, industry experts will walk you through:
- Recent and upcoming NMFC updates: What’s changed, why it matters, and how to stay compliant.
- Density-based pricing fundamentals: How carriers are shifting away from class-based structures, and what it means for your freight costs.
- Impact on claims, packaging, and contracts of carriage: Real-world implications and how to avoid common pitfalls.
- Tools and strategies for accurate freight classification: Minimize reclassifications, disputes, and unexpected charges.
Whether you’re managing claims, freight audits, carrier negotiations, or simply a shipper looking to stay ahead of the curve, this workshop will provide actionable insights to help you navigate this evolving regulatory and pricing environment with confidence.
AI in TRANSPORTATION – WHAT YOU NEED TO KNOW
This VWS will focus on what “AI” is all about, whether it is something you should consider, and how it may help your business. Will AI result in real cost savings, paperwork reduction and elimination of manual jobs? Industry experts will cover:
- Specific applications for shippers, brokers, 3PL’s and motor carriers
- AI currently in use or being considered
- Implementation – Integration with existing TMS, WMS, purchasing, billing & payment systems
- Cost and return on investment
AI has created a whole new industry and a proliferation of AI “consultants” and service providers. What are the possible risks of reliance on AI and “cloud” based systems within supply chains – and connected devices and systems?
- Vetting service providers to avoid crooks, e.g. back doors to your system.
- Security and firewalls – protection against Cybercrime, hackers
- Service interruption – power outage, internet, cable, WiFi connections
- Invasion of privacy
TRANSPORTATION & RISK MANAGEMENT 2024
Have you ever examined the real risks from events, accidents, theft, freight loss or damage or cyber-attacks that could interrupt your supply chain and your business? Have you ever read through your insurance policies to see whether they really address those risks? All too often people don’t do this and there can be serious surprises.
This workshop will review the scope of coverage and basic differences between insurance for loss or damage to property, injury to persons, who is the “insured” and what risks can be insured. Panelists will discuss cargo legal liability insurance, broker “contingent” liability insurance, shipper interest cargo insurance, fraud and deceit insurance and cyber insurance policies and endorsements.
The panelists will also provide suggestions for the policies and coverage you need to have and what you should require from your transportation service providers to protect your interests.
CLAIMS & LOSS PREVENTION 2024
In this CCPAC and T&LC Virtual Workshop a team of Certified Claims Professionals will provide practical advice for anyone that moves freight, whether it is TL or LTL. You do not want to miss this workshop as key loss prevention methods will be discussed.
Topics will include:
- BOL Notations to prevent claims and help mitigate claims after a loss
- LTL best practices to prevent loss and damage claims
- Broker best practices to prevent loss and damage claims
- A snapshot of fraud prevention measures
- Claims timeline explained
- Loss Prevention Risk Assessment
- Blocking and Bracing for shippers
- Suggestions for LTL packaging to prevent loss & damage claims
Cross-Border Shipments – Canada & Mexico 2024
Canada and Mexico are our largest trading partners and thousands of cross-border shipments move every day. This workshop will cover current procedures and documentation requirements for U.S. exports and imports, how to avoid delays and potential problems in cross-border trucking, as well as cargo claims, liability limitations, time limits and cargo insurance under U.S., Canadian and Mexican law and bills of lading. Discussion will also include border security programs like CTPAT, Mexico’s OEA Security Program and Canada’s Partners in Protection (PIP) certification
International Trade Alert ! – Selling, Sourcing & Shipping in 2024
For years we have been seeing “Made in China” labels on all sorts of goods, but things are changing. Political, environmental, social and labor conditions, quotas, tariffs and duties, as well as rising costs for shipping are causing importers to look elsewhere. And American manufacturers and producers would like to sell “Made in the U.S.A.” products and intellectual property in foreign markets, but often run into complicated restrictions.
If you have any involvement at all in international trade, exporting, or importing you don’t want to miss this TLC virtual workshop and learn about:
- The new White House Council on Supply Chain Resilience
- Legal characteristics and the role of the entities involved
- Contracting for ocean shipping in 2024
- The “de minimis rule” for imports.
- Export issues and sanctions – Avoiding fines & penalties
- Reversal of US support for liberal digital trade policies
- Proposed “Manifest Modernization Act” and “Foreign Pollution Fee Act”
- Impact of increased “blank sailings”
- Preparing for more labor strife in 2024
- Global warming impact on Panama Canal shipping
Food & Produce claims: What Makes Them Different?
Freight claims involving items and materials intended for human consumption and related products typically involve a myriad of different laws, regulations and practices. Our panel of experts will cover loss and damage claims for processed food items, fresh fruits and vegetables and food-related items such as containers and packaging materials. Topics include problems relating to temperature controlled shipments, missing or broken seals upon delivery, unexplained breaks in the chain of custody, exposure of food and related products to possible adulteration or contamination by foreign substances and salvage.
FREIGHT CHARGES – WHAT YOU NEED TO KNOW
Freight charges may be “buried” in your cost of sales, but they can make a significant difference in your bottom line. Many large and sophisticated shippers negotiate formal contracts with their rates and discounts, but others usually get a rate – over the phone or in an email – from a carrier or broker. Unfortunately, few people really understand the basics of carrier pricing.
In this Virtual Workshop subject matter experts will explain:
- LTL (Less than truckload) Class rates, NMFC (National Motor Freight Classification) classes and base rate tariffs
- Proprietary products, CzarLite
- Recent changes to the NMFC
- FAK (freight all kinds) rates
- Dimensional pricing, dynamic pricing for LTL shipments
- Truck Load rates – point to point, mileage
- Spot or quoted rates-is there a catch to watch out for?
- Accessorial charges and surcharges—their impact on total cost
- The relationship of rates to carrier liability—does a low rate have a hidden cost?
Transportation Insurance & Risk Management
Insurance policies come in many sizes, shapes and colors, but they only have one thing in common – expensive premiums. Have you ever examined the real risks from accidents, theft, freight loss or damage or other events that could interrupt your supply chain and your business? Have you ever read through your insurance policies to see whether they really address those risks? All too often people don’t do this and there can be serious surprises and consequences. The panel of experts will explain the different insurance products that are available, what they cover and what they don’t and give their suggestions as to what coverage you may need and require from your service providers to protect your interests.
CYBERSECURITY IN TRANSPORTATION & LOGISTICS
Cyber risk is a major concern in the transportation and logistics space. This workshop will include an overview of the most common cyber-attacks seen in the transportation space, an overview of the costs associated with a cyber incident, key terms and technologies, and real-world best practices that can be put in place immediately to help reduce cyber risk exposure to organizations.
The presenter will also discuss how cybersecurity can be included in the due diligence phase to help reduce third-party risk.
Freight Claims Q&A VI
By popular demand the Transportation & Logistics Council will be presenting another Freight Claims Q&A. Our panel of subject matter experts will once again tackle the day-to-day tough situations faced by transportation and claims professionals.
Transportation Insurance – What You Need to Know
Insurance policies comes in many sizes, shapes and colors, but they only have one thing in common – expensive premiums. Have you ever examined the real risks from accidents, theft, freight loss or damage that could hurt your business? Have you ever read through your insurance policies to see whether they really address those risks?
This workshop will cover:
- Transportation insurance basics and definitions
- Motor carrier and surface freight forwarder insurance
- Freight broker and 3PL insurance
- Shipper interest insurance
Experts will explain the kinds of insurance products that are available, what they cover and what they don’t, and give their recommendations as to what coverage you need to have and require from your service providers to protect your interests.
Freight Charges – What You Need to Know
Some of the most common disputes among shippers, brokers and carriers involve freight charges, but few people understand the laws, regulations and basic principles that govern the responsibility and liability for payment of transportation services. Panelists will discuss the bill of lading terms (prepaid, collect, bill to third party), issues when freight forwarders, brokers or 3PL’s are involved – the “double payment” problem, time limits for disputed claims, freight pre-audit, post-audit and payment services, and legal liability of shippers, consignees and intermediaries.
Intermodal Transportation – What You Need to Know
Cross-Border Shipments – What You Need to Know
Canada and Mexico are our largest trading partners and thousands of cross-border shipments move every day. This workshop will cover the differences between the laws and regulations governing shipments to and from our neighbors as well as the practices and procedures that you need to know to ensure an efficient supply chain for these goods and avoid potential problems. Panelists will cover cargo liability under U.S., Canadian and Mexican law and bills of lading, the rules governing Canadian and Mexican carriers operating in the U.S., and discuss subjects like cargo insurance, documentation and customs duties.
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Save the Date
TLC’s 52nd Annual Conference
March 15-18, 2026
Franklin Marriott Cool Springs
Franklin, TN